Following recent directives from the Zimbabwean Government, the British Council wishes to advise that it has suspended access to the public for our Harare and Bulawayo offices. To protect the health of our customers and staff, considering COVID-19, we encourage you to use the following channels;

Examination services

  • IELTS: For information on transfers or refunds for IELTS exams, please email us on or call us on Harare +263 24 701658-62 and Bulawayo +263 29 275815/6
  • CIPS, Professional and University Exams – All queries and requests to be sent via email on
  • Cambridge – Cambridge October/November 2022 examinations registration is currently open.  Please visit the Cambridge Exams page for more information on registering for the October/November 2022 examination period. All queries and requests related to Cambridge Exams are to be sent via email or telephone: or call us on Harare +263 24 701658-62 and Bulawayo +263 29 275815/6

Library Services

We regret to inform our customers that we will be temporarily closing our Libraries in Harare and Bulawayo.  This is a precautionary measure to protect both customers and staff in view of the global COVID-19 pandemic. We thank you for your understanding and remind you that we do have a digital library facility available on this link If you have already signed up for this then do please make use of the resource. 

Customer contact

Harare +263 24 701658-62 and Bulawayo +263 29 275815/6


During this uncertain time, our students, customers and partners’ health is our priority. 

Please stay up to date on current welfare guidelines, available here: