Following recent directives from the Zimbabwean Government, the British Council wishes to advise that it has suspended access to the public for our Harare and Bulawayo offices. To protect the health of our customers and staff, considering COVID-19, we encourage you to use the following channels;

Examination services

  • IELTS: To protect the health of IELTS test-takers in light of Coronavirus (COVID-19), as well as to comply with the Zimbabwean Government’s directives on social gatherings, all IELTS, UKVI and LIFE SKILLS exams scheduled until 28 February 2021 have been suspended until further notice. For information on transfers or refunds for IELTS exams, please email us on or call us on +263 714 206 949 
  • CIPS, Professional and University Exams – All queries and requests to be sent via email on
  • Cambridge – Cambridge May/June 2021 examinations registration is currently open.  Please visit the Cambridge Exams page for more information on registering for the May/June 2021 examination period. All queries and requests related to Cambridge Exams are to be sent via email or telephone: or call us on +263 714 206 949 

Library Services

We regret to inform our customers that we will be temporarily closing our Libraries in Harare and Bulawayo.  This is a precautionary measure to protect both customers and staff in view of the global COVID-19 pandemic. We will reopen the facility as soon as we consider it safe to do so. We thank you for your understanding and remind you that we do have a digital library facility available on this link If you have already signed up for this then do please make use of the resource. 

Customer contact

Harare and Bulawayo: +263 714 206 949 


During this uncertain time, our students, customers and partners’ health is our priority. 

Please stay up to date on current welfare guidelines, available here: