Following recent directives from the Zimbabwean Government, the British Council wishes to advise that it has suspended access to the public for our Harare and Bulawayo offices. To protect the health of our customers and staff, considering COVID-19, we encourage you to use the following channels;
- IELTS: To all test takers who failed to sit for their exams from April- June 2020 please note that we are currently contacting you to reschedule your test date. For new registrations, upcoming dates will be available from mid-August. For information on transfers or refunds for IELTS exams, please email us on email@example.com or call us on +263 714 206 949
- CIPS, Professional and University Exams – All queries and requests to be sent via email on firstname.lastname@example.org
- Cambridge – Cambridge October/November 2020 registration currently in progress. Please visit https://www.britishcouncil.co.zw/exam/igcse-school/register for further information. All queries and requests to be sent via email or telephone: email@example.com
We regret to inform our customers that we will be temporarily closing our Libraries in Harare and Bulawayo. This is a precautionary measure to protect both customers and staff in view of the global COVID-19 pandemic. We will reopen the facility as soon as we consider it safe to do so.
We thank you for your understanding and remind you that we do have a Digital Library facility available. You can become a member by following the steps here: https://www.britishcouncil.co.zw/digital-library. If you have already signed up for this, then do please use the resource.
Our telephone lines are also open for communication between 0900 hrs and 1400 hrs from Monday to Friday.
Call: +263 242 701658–62 or +263 242 701419
During this uncertain time, our students, customers and partners’ health is our priority.
Please stay up to date on current welfare guidelines, available here: https://www.who.int/emergencies/diseases/novel-coronavirus-2019
Certificate collection and certification services
We are only open every Tuesday between 0900 hrs and 1300 hrs for collection of certificates and to certify any documents (except on public holidays). To collect your certificate/s, please email firstname.lastname@example.org and make a booking first.